At Kapoor Lehenga Saree, we want you to be completely satisfied with your purchase. We understand that sometimes things don’t go as planned, so we offer returns only for items that are damaged, defective, or entirely different from what is shown online.

This applies to all our collections, including (but not limited to) Haldi Mehendi sarees, Wedding sarees, Party Wear sarees, Bridal lehengas, Reception lehengas, and Designer collections.

Conditions for Return

• Items must be returned within 2–3 weeks of receipt.

• Items must be unworn, unwashed, and unaltered with all tags attached.

• Items must be returned in their original packaging.

• Unboxing video is compulsory for any return or refund request. The video must clearly show the package being opened from start to finish without cuts or edits.

• Refunds will be initiated within 3 days of receiving the product. Refund will reflect within 5 days of initiation.

Return Process

1. Please contact our customer service team at +91 91064 44682 or via email to initiate a return.
2. We will provide you with a Return Authorization Number (RAN) and instructions on how to return your item.
3. Once we receive your returned item, we will inspect it to ensure it meets the conditions for return.
4. If your return is approved, we will issue a full refund to your original payment method.

Please Note

• We do not offer refunds for items damaged due to wear and tear, misuse, or negligence.

• Customers are responsible for the cost of return shipping.

• Within India: The above conditions and process apply.

• Outside India: Customs duties and import taxes (if any) are the responsibility of the customer.

• Return or refund requests without an unboxing video will not be accepted.

Contact Us

If you have any questions about our return policy, please contact us at:

📞 +91 91064 44682