FrequentlyAsked Questions (FAQs)
1. What products does Kapoor Lehenga Saree offer?
We specialize in a wide range of Indian ethnic wear, including bridal lehengas, designer sarees, gowns, suits, and Indo-western outfits.
2. Do you offer customization or made-to-order services?
Yes, we offer made-to-order and semi-stitched options to ensure the perfect fit. Customization in fabric, size, and design is available wherever applicable.
3. What are the blouse sizes for sarees and lehengas?
Ready-made blouses typically come in sizes 38–40 inches, with extra margin for alterations. Most sarees and lehengas include a blouse (stitched or semi-stitched).
4. Is Cash on Delivery (COD) available?
Yes, COD is available across India for your convenience.
5. What are the shipping options and delivery timelines?
- India: 7–15 working days
- International: 7–15 working days (depending on the location)
Note: Delivery timelines may vary due to customs or courier delays.
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via SMS or email. Use this to track your shipment on the courier’s website.
7. What is your return or exchange policy?
We accept returns or exchanges only for damaged, defective, or incorrect items. Requests must be raised within 48 hours of delivery. Customized or stitched products are non-returnable.
8. Do you offer discounts or promotions?
Yes! Enjoy 5% off your first order with code WELCOME5. We also offer free shipping across India.
9. How can I contact customer support?
Reach out via our Contact Us page or WhatsApp at +91 8058005803. Our team is available to assist you with all queries.
10. Do you ship internationally?
Yes, we ship worldwide. Shipping charges are calculated at checkout based on destination and parcel weight.
11. Are the lehengas and sarees stitched or semi-stitched?
Most lehengas are semi-stitched to allow tailoring as per your measurements. Sarees usually come with a stitched blouse (size 38–40 with margin), unless specified otherwise.
12. Can I request a custom size or fitting?
Yes, basic custom stitching is available for select products. Contact us via WhatsApp to confirm before placing your order.
13. Will the product color match exactly as shown in the photos?
We strive for accuracy, but slight color variations may occur due to photography lighting and screen resolution.
Disclaimer: Product color may vary slightly from the images shown.
14. How do I care for my outfits?
We recommend dry clean only to preserve the fabric, color, and embroidery of your garments.
15. Do you offer bridal trousseau or bridesmaid collections?
Absolutely! We have exclusive collections for brides, bridesmaids, and wedding events. Browse our website or contact us for personalized recommendations.
16. How can I cancel or modify my order?
Orders can only be changed or cancelled within 12 hours of placement. Please contact us on WhatsApp with your order number immediately.
17. How do I choose the right size?
For help, our team is always ready to assist with sizing advice.
18. Do you offer bulk or wholesale orders?
Yes, we work with wholesalers and boutiques. Contact us for pricing and minimum order quantity details.